Frequently Asked Questions
Everything you need to know about your journey to relaxation.
What is your shipping policy for wellness products?
We offer standard shipping on all physical wellness products within 3-5 business days. Expedited shipping options are available at checkout for those seeking immediate relief.
Can I return a product if I am not satisfied?
Yes, we accept returns on unopened and unused wellness products within 30 days of purchase. Please note that for hygiene reasons, certain items like essential oils and salts must be sealed.
How do I book or gift a float session?
Float sessions can be booked directly through our website. If you are purchasing a gift, you can select 'Digital Gift Card' at checkout, which will be emailed to the recipient immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Are your products ethically sourced?
Absolutely. At Boketto Float & Wellness, we prioritize sustainability and quality. All our salts, oils, and accessories are sourced from suppliers who follow fair trade and ethical production standards.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our reach to the international wellness community soon.